“Are We There Yet? Research and guidelines on schools’ use of the Internet”
Grunwald & Associates, National School Boards Foundation
www.nsbf.org/thereyet/charge.htm

“Using Students as Campus Technical Support”
Doug Prouty, Contra Costa County Office of Education
www.thesnorkel.org/PDF/StudentsTechnicalSupport.pdf

"Youth Technology Support Programs: Meeting the Challenge of Technology Support in Schools" (PDF)
Douglas Levin, American Institutes for Research, February 2004

Apple OS Help Desk

Designed for schools with a 1 to 1 student to computer program, the help desk includes lessons, access to the Apple Knowledge Base, and online access.

BellSouth

The BellSouth Kids & the Internet site links to district and school resources to promote online safety, online resources for parents and community, and online safety resources, technology tips, and activities for children.

Consortium for School Networking

CoSN, a national non-profit organization, is the premier voice in education technology leadership. CoSN’s Cyber Security initiative and Taking TCO to the Classroom offer best practices and resources regarding issues of security and Total Cost of Ownership for schools.

See also:
securedistrict.cosn.org and classroomtco.cosn.org

C.R.E.A.T.E. Mississippi

The Student Tech Team (STT) program trains student to provide just-in-time support for technology use in schools.

Dell

The Dell Tech Know program enables “at-risk” or underserved middle school students an opportunity to earn a home computer and learn technology skills that promote self-esteem, academic success, and prepare students for opportunities.

ExplorNet

Offers curriculum-based IT programs for high schools geared toward certification, including instructor training, curriculum and instructional materiials, test item banks and a framework for student technology support teams.

Generation YES and Generation TECH

Generation TECH provides a rigorous multi-level curriculum and assessment framework for students participating in tech support. Training, online tools, and support create a sustainable student-centered program.

HP

HP provides K-12 educators with technology solutions to drive results, do more with less, and deal with constant change and budget constraints.

Kentucky Student Technology Leadership Program

Kentucky's Student Technology Leadership Program (STLP™) is a project-based learning program that empowers students in all grade levels to use technology in powerful ways.

Microsoft Corporation

Through Partners in Learning, Microsoft is committed to creating long-term partnerships with education and government leaders that help schools educate the children of today.

MOUSE

Making Opportunities for Upgrading Schools & Education (MOUSE) operates a national school-based youth technology support program called MOUSE Squad.

Nortel Networks Kidz Online

This non-profit organization is focused on a peer-based approach to helping teachers and students develop 21st century communication skills through the use of web-based video training materials.

Student TECH CORPS

Delivers core technology training and certification to middle school and high school students. Student-Run Help Desks provide valuable technical support in their school buildings.

Students Working to Advance Technology (SWAT)

SWAT Teams organize and train teachers to direct students teams nationwide in providing technical support in their schools.

SupportNET Online

Designed for Michigan schools, the site offers free resources, online training, and links to other sites.