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Test Your Knowledge

True or False

  1. Teachers never ask students for technology support in the classroom.
  2. Technology support is limited to cleaning computers and updating software.
  3. Teachers will thank you if you start a student technology support program.
  4. Students will compromise instructional technology systems if they provide support.
  5. Elementary students are excellent tech support candidates.
  6. Students are the first line of support for technology problems in classrooms.
  7. Student technology support programs reduce IT costs.
  8. Most schools are doing enough for students who are technology-inclined.
  9. The IT staff will thank you if you start a student technology support program.
  10. Being part of a valued school group motivates students to come to school each day.

Answers

  1. False—It is hard to imagine a single school with technology where teachers do not ask students for help.

  2. False—Technology support and leadership go beyond desktop support to a host of activities and services. Learn More about What Students Want.

  3. True—Most schools find that students fill a gap that keeps teachers from feeling comfortable with using technology regularly in lesson plans. Learn More about Factors for Success.

  4. False—Students are more likely to support the system then compromise it if they are responsible for it. Even so, students should never have access to administrative or confidential data and systems. Learn More about Security and Liability.

  5. True—Students of all ages have skills and experience to offer with technology.

  6. True—Whether or not the school has a formal support program, students are most likely the first line of support for teachers. Learn More about What Is a Student Technology Support Program.

  7. Maybe—The programs definitely add value by providing academic enrichment and improved reliability, but they do not necessarily reduce costs. Learn more about Program Costs.

  8. Maybe—If your school has technology, then there are enrichment opportunities for students. Learn More about Benefits for the Entire School.

  9. Maybe—The IT department’s involvement in the design and development of the program is critical to their support. Learn more about designing Goals.

  10. True—Schools everywhere have stories to share from students, parents, and teachers about students who have become engaged and successful through student technology programs.
Youth Technology Support Collaborative